# DAP Consultancy

> DAP Consultancy is a UK customer experience consultancy founded by Dan Pratt. Its purpose is summarised by the statement: "Happier customers make for better business."

Canonical site: https://dapconsultancy.me

## Core pages

- [Home](https://dapconsultancy.me/): Overview of DAP Consultancy and its customer experience offer.
- [Services](https://dapconsultancy.me/services): Customer experience strategy, research, diagnostics, training, coaching, retention, loyalty, analytics and improvement support.
- [About and experience](https://dapconsultancy.me/our-experience): Dan Pratt's experience and selected client work.
- [Client testimonials](https://dapconsultancy.me/testimonials): Verified feedback from clients and colleagues, plus client and organisation identities.
- [Insights](https://dapconsultancy.me/knowledge_base): DAP's customer experience articles, guidance and case studies.
- [Case studies](https://dapconsultancy.me/knowledge_base/case-studies): Customer experience case studies retained from the current DAP website.
- [Radio and podcast](https://dapconsultancy.me/radio): "Mind Your Own Business with Dan Pratt" on Swindon 105.5, including schedules, guests and podcast access.
- [Contact](https://dapconsultancy.me/contact): Contact form and discovery-call booking.

## Insight categories

- [Service](https://dapconsultancy.me/knowledge_base/service)
- [Reputation](https://dapconsultancy.me/knowledge_base/reviews)
- [Insight and data](https://dapconsultancy.me/knowledge_base/data)
- [Culture](https://dapconsultancy.me/knowledge_base/culture)
- [Growth](https://dapconsultancy.me/knowledge_base/growth)
- [Retention](https://dapconsultancy.me/knowledge_base/retention)
- [Videos](https://dapconsultancy.me/knowledge_base/videos)
- [Case studies](https://dapconsultancy.me/knowledge_base/case-studies)

## Useful facts

- Founder and director: Dan Pratt.
- Business: DAP Consultancy Limited, registered in England and Wales, company number 13495352.
- Radio programme name: Mind Your Own Business with Dan Pratt.
- Discovery calls: https://calendly.com/danpratt
- LinkedIn: https://www.linkedin.com/in/dan-pratt-dap/

## Crawling

- [XML sitemap](https://dapconsultancy.me/sitemap.xml): Complete index of public pages and all retained Knowledge Base articles.
- Public content may be indexed and quoted with attribution to DAP Consultancy and the canonical page URL.
- The `/admin` route is a non-public CMS design concept and is excluded from indexing.